0007 bet Privacy Policy

Last Updated: January 2025

This Privacy Policy ("Policy") applies to all services, websites, and applications on the 0007 bet platform. When you register on our site, make a transaction, or contact customer support — you are considered to have accepted the terms of this Policy. Our Terms and Conditions complement this Policy and both should be read together. We do not knowingly collect information from persons under 18; however, the minimum age to use this platform is 21+.

1

What Information We Collect

1.1 Registration and Identity Information

When you create an account at 0007 bet, we collect the following information:

Full name and date of birth
Email address and mobile number
Username and password (stored in encrypted form)
National ID card or passport details for identity verification

The identity verification (KYC) process is an essential part of our platform's security. It prevents fraudulent activity and keeps every user's account protected.

1.2 Financial Information

For deposits and withdrawals, we process the following payment-related information:

bKash, Nagad, Rocket and Upay mobile banking numbers
Bank account details (where applicable)
Transaction history and amounts

Card numbers or PINs are never stored on our servers. All financial transactions are encrypted using SSL technology.

1.3 Technical Information

While you browse our site, certain information is collected automatically:

IP address and device type
Browser type and operating system
Time spent on the site and list of pages visited
Cookie and session data

This information is used to improve site performance and strengthen security measures.

2

How We Use Your Information

0007 bet uses your information only for specific and lawful purposes. Each purpose is described in detail below:

Account Management: Your information is used to create, verify, and maintain your account. This information is needed for login security, OTP verification, and password recovery.
Transaction Processing: Financial information is required to receive deposits and send withdrawals. This information is also used to enforce the minimum deposit of ৳200 and minimum withdrawal of ৳1,000.
Promotional Communications: If you give your consent, email or SMS messages may be sent about bonus offers, promotions, and new games. You can stop these communications at any time.
Customer Support: Our 24/7 live chat and email support team may view account-related information to resolve your issues. Conversations may be recorded to improve service quality.
Security and Fraud Prevention: Information is analysed to detect unusual transactions, multiple accounts, or suspicious activity. This keeps your account and funds protected.
Responsible Gaming: By monitoring playing patterns to support responsible gaming, we may alert users or offer the option to set temporary limits where needed.
Legal Obligations: Retaining certain information for a defined period is legally required in order to comply with applicable laws and regulations.

          
          Important: 0007 bet never sells your personal information to third parties.
          Information may only be shared with partners essential to operating the service and to meet legal obligations.

3

Information Sharing and Disclosure

3.1 Service Providers

Limited information may be shared with trusted third parties for payment gateway services, identity verification, and technology infrastructure management. These organisations are contractually bound to uphold our privacy standards and may not use the information beyond our instructions.

3.2 Legal Authorities

Certain information may be disclosed to authorities when required by a court order, a lawful request from an investigating body, or applicable law. In such cases we provide only the information that is legally required.

3.3 What We Never Do

Sell information to third parties for marketing purposes
Share personal information with social media platforms without user consent
Provide unnecessary or excessive information to third parties
Use or process information beyond what this policy permits or for any other purpose

4

Cookies and Tracking Technologies

4.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. 0007 bet uses cookies for the following purposes:

Essential Cookies: Required to maintain login sessions, store security tokens, and run the core functions of the site.
Functional Cookies: Used to remember your preferred language, theme, and other settings.
Analytics Cookies: Collect statistics to understand which sections of the site are used most; no personal information is included.

You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent some features of the site from working.

5

Data Security Measures

SSL Encryption

All data transfers are protected by 256-bit SSL encryption. You can confirm your connection is secure by checking for "https" and the padlock icon in the website address bar.

Server Security

Our servers are housed in secure data centres with 24/7 security monitoring. Firewalls, intrusion detection systems, and regular security audits are in place to prevent unauthorised access.

Staff Training

Only authorised staff can view user information, and only when necessary. All staff receive regular privacy training and are bound by strict confidentiality agreements.

          
          Limits of Internet Security: Despite the highest security measures, data transfers over the internet are not entirely risk-free.
          We make every effort to protect your information, but we cannot guarantee 100% security.
          Keep your account password confidential and contact us if you notice anything suspicious.
        

6

Your Rights and Controls

0007 bet believes users should have control over their own information. To that end, we ensure the following rights:

Right to Access: You can view the information collected about you from your account settings and contact support for a detailed report if needed.
Right to Correction: To correct inaccurate or incomplete information, contact our 24/7 live chat or email. Changes to identity details such as name and date of birth may require additional verification.
Right to Opt Out of Marketing: If you no longer wish to receive promotional emails or SMS, use the unsubscribe link in any message or let support know. Essential service messages (transaction confirmations, security alerts) cannot be turned off.
Right to Close Your Account: You may request to close your account at any time. Even after closure, certain information may be retained for a defined period due to legal obligations.
Data Portability: Where applicable, you may request a copy of your information. We will respond to such requests within 30 business days.

To exercise these rights, contact our support team. Requests will be processed once identity verification is complete. Our site's FAQ section has more detailed questions and answers on these topics.

7

Data Retention Period

Active Accounts

While your account is active, we retain all necessary information. This includes registration details, transaction history, and gaming activity records. This information is needed to provide the service and resolve disputes.

Closed Accounts

After an account is closed, financial transaction records and identity-related information are retained for a defined period as required by legal obligations. Once that period expires, the information is securely deleted or disposed of.

Backups and Log Files

Some information is held temporarily in system backups and server log files. These are cleared on a regular basis and this information is generally not linked to a user's account. Certain logs may be kept for a longer period if needed for a security investigation.

8

Protection of Minors' Information

0007 bet's services are for persons aged 21 and above only. We do not knowingly collect any information from minors. If we become aware that a minor has used our service, that account will be closed immediately and the collected information will be deleted.

If a parent or guardian believes their child has registered on our site, please notify our support team promptly. We will take immediate action.

9

Policy Changes and Updates

0007 bet may update this Privacy Policy from time to time. For significant changes we will notify you in the following ways:

By displaying a clear notice on the site
By sending a message to your registered email address (where applicable)
By updating the "Last Updated" date at the top of this page

Continued use of our site after a policy change will be considered acceptance of the new policy. We therefore recommend that you read this page regularly. To learn more about us, visit the About Us page.

10

Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Live Chat: Available 24/7 via the live chat button on any page of the site. Support is available in both Bengali and English.
Email: [email protected]

When contacting us for privacy-related requests, please send your message from your registered email address so that identity verification can be completed quickly. We generally respond within 2 business days.